Typically, it takes around 5-7* working days for all domestic orders to get delivered.
Typically, it takes 1-2 working days to process and pack an order.
We work with 3rd party courier partners. In very rare cases, due to logistical, operational, or force majeure complications, the delivery may get delayed. Please note that we do not have any control over a delay in delivery by the 3rd party courier partner. However, we will do our best to escalate the delay with the 3rd party courier partner and expedite a resolution.
Your shipping address and pin code will be verified with the database of Ridex before you proceed to pay for your purchase. In the event case, your order is not serviceable by our delivery partners or the merchant or the area is not covered, we would request you provide us with an alternate shipping address which we expect to have on our partner/merchant’s delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by Ridex, in such cases, Ridex will not be responsible for the non-delivery of the product.
In case you book multiple orders for the products and services in one transaction, Ridex would endeavour to ship all products together. However, this may not always be possible due to some product characteristics and logistics issues. If you purchase multiple products in a single transaction, then all the Products would be dispatched to a single shipping address given by you. If you wish to ship products to different addresses, then you should book the orders separately based on the delivery addresses.
Shipping charges are exempted on prepaid orders.
Cash on Delivery is not available.
Royal Tower, Nattakom P.O., Kottayam – 686013, Kerala, INDIA.
Tel: +91 9645537755 (Mon-Sat. 9:30 am to 5:30 pm.)