Ridex provides a warranty of 2 years (on Shell only) from the date of purchase/delivery on all helmets distributed through its authorized network against manufacturing defects.
All the Ridex Helmets are equipped with a Double D Ring Buckle to secure the helmet to its place. Ridex will not take any responsibility for the physical injuries received by its users during an accident for not securing the locking mechanism properly.
Ridex provides a warranty of 6 months (for Stitches) and 4 years (for Armours) from the date of purchase/delivery on all jackets distributed through its authorized network against manufacturing defects.
The warranty specifically covers only manufacturing defects. It does not cover damage caused by wear and tear, improper care, user errors, mishandling, misuse, neglect, unauthorized alterations/repairs, accidental damage, or the degradation of the materials that occur after use.
Ridex provides a warranty on every item it sells.
Warranty is limited to manufacturing defects only. Ridex cannot be held responsible for problems occurring due to the following reasons:
Also, Subjective concerns related to the use of the helmet such as comfort, size, fit, wind, whistling, padding or any other noise, aerodynamics, water ingress, etc. will not be considered as defects under warranty.
Ridex Helmets makes all efforts to supply its re-sellers with only quality finished products. However, products at reseller outlets may sometimes suffer minor cosmetic damage due to market conditions. This kind of damage is not a manufacturing defect and is not covered under warranty. Customers are therefore advised to check the products thoroughly at the time of purchase at the sales point. Ridex Helmets cannot be held responsible for cosmetic
damages found after the purchase
Motorcycle helmets/protective riding apparel are prone to get soiled with sweat and dirt. We kindly request our customers to clean the product thoroughly before sending it to us for inspection. For hygiene purposes, products that are not cleaned will be charged Rs.500/- for professional cleaning before our staff will inspect them.
Our Mail ID: firstname.lastname@example.org
Contact Number: +91 96455 37755 (Mon-Sat 9:30 am to 5:30 pm)